Project Definition
In major cities, with the booming growth of malls and popular destinations and the increased number of cars on the street, finding parking is becoming a controversial problem. We all agreed that finding parking lots is nothing short of a hassle. Therefore, we decided to find out how to guide the users to find nearby parking lots in the form of a mobile application.
The Goal
The goal of this project is to provide a seamless experience for the users to connect easily to multiple parking lots and help them by saving the time they spend searching for parking lots and providing them with online payment methods.
Design Process
The design process is based on the Double Diamond Theory. I aim to incorporate the key phases of Discovery, Definition, Ideation and Implementation in most of my projects.
Japrak App
Type
ios Application
Tools
Figma, Figjam, Lottie
role
UX Designer
year
Oct-Dec2022
Understanding the Users
We conducted ten one-to-one interviews and tried to figure out our target group users’ expectations and pain points, here below are some of the important ones we came up with:
User Personas
Based on the interview we conducted with our target groupand the collected data during the interviews, we came up with two differentuser personas. The goal of these personas is to help us empathize more deeplywith users in understanding the problem and the goals that we set to achieve.
Customer journey
We developed a customer journey map based on user research to better understand the key actions, needs, painspoints, and overall journeys that users may have to find a parking locations.
Empathy Map
To gain a deeper insight into our users, we created an empathy map for our personas.
Wireframes
Design System
High Fidelity Design
Usability Test
To gain some actionable insight from our target group and evaluate the product, we ran around 8 online usability tests. Based on the results of this phase, we made below changes to our product to make our flow more user friendly for our users.
Project Definition
In major cities, with the booming growth of malls and popular destinations and the increased number of cars on the street, finding parking is becoming a controversial problem. We all agreed that finding parking lots is nothing short of a hassle. Therefore, we decided to find out how to guide the users to find nearby parking lots in the form of a mobile application.
The Goal
The goal of this project is to provide a seamless experience for the users to connect easily to multiple parking lots and help them by saving the time they spend searching for parking lots and providing them with online payment methods.
Design Process
The design process is based on the Double Diamond Theory. I aim to incorporate the key phases of Discovery, Definition, Ideation and Implementation in most of my projects.
Understanding the Users
We conducted ten one-to-one interviews and tried to figure out our target group users’ expectations and pain points, here below are some of the important ones we came up with:
User Personas
Based on the interview we conducted with our target groupand the collected data during the interviews, we came up with two differentuser personas. The goal of these personas is to help us empathize more deeplywith users in understanding the problem and the goals that we set to achieve.
Customer journey
We developed a customer journey map based on user research to better understand the key actions, needs, painspoints, and overall journeys that users may have to find a parking locations.
Empathy Map
To gain a deeper insight into our users, we created an empathy map for our personas.
Wireframes
Design System
High Fidelity Design
Usability Test
To gain some actionable insight from our target group and evaluate the product, we ran around 8 online usability tests. Based on the results of this phase, we made below changes to our product to make our flow more user friendly for our users.